Yingdeli Cutlery
FAQs
FAQs
17+ Years Professional Stainless Steel Cutlery , Our team is well prepared to solve your challenges. Please contact us for more details.
FAQs
Q1. Where do you ship from?
All products will be shipped from Guangdong,China, mostly from the ShenZhen port, if you need to ship from other cities or ports, please contact us for further confirmation. And we can ship to worldwide.
Q2. Can you print our LOGO in products?
Yes. We can print the logo on products as your requirements.Embossed, laser,stamped and engraved are available.
Q3. Do you accept OEM and ODM order?
Yes, OEM/ODM are available, custom materials, shapes, colors, logos, packaging are accepted. If you have any idea about the product, please feel free to contact us!
Q4. Can I freely combine the cutlery I want?
Of course, four-piece sets, sixteen-piece sets, twenty-four-piece sets and so on, we can all meet your needs.
Q5. What are the major types of food-grade Stainless Steel?
They are 13/0, 18/0, 18/8 or 18/10.
Q6. Which kind of surface finished products you can offer?
Tumbling,hand polish,mirror polish,matt,color plated,PVD coating and other surface finished production process.
Q7. What is 18-10 Stainless Steel Flatware?
18-10 refers to the composition of stainless steel. It contains 18% chromium and 10% nickel for excellent strength and corrosion resistance.
Q8. What colors can the stainless steel cutlery be customized?
In general, silver, gold, black, rose gold, color plating are the most common, you can provide us the color you want, we will discuss it in detail.
Q9. Can I customize a specific product with your product pattern?
Of course, you can use your existing designs to customize your product.
Q10. Are the edges of your stainless steel cutlerys smooth?
Yes, our stainless steel cutlerys are multi-layer polishing process, the surface is burr-free and will not scratch the mouth.
Q11. How can I get a sample to check your quality?
Sample can be free while freight charge is on buyer, you can contact us for detail.
Q12. Can you make my design?
Yes, we do both OEM and ODM. We’d love to develop new designs together with you.
Q13. How long is the delivery time of sample?
Samples from stock can be sent within 1-3 days. New produced samples will be sent within 5-15 days.
Q14. What's your production time?
45-65 days after receive the deposit and confirm the samples.
Q15. What is your MOQ?
Usually the MOQ is 6000 pcs.
Q16. Can you help us to develop our own product?
Yes, OEM/ODM are all available. We have professional teams doing this, please contact with us to discuss more details if you need it.
Q17. What’s the package for product, Customized package is it possible?
Normally, our package is 1 pc into 1 poly bag,12pcs in a inner box, 300pcs or 600pcs in a carton. We also can provide the box package and pouch bag as you need.
Q18. What is your payment term?
T/T. 30% deposit in advance, 70% balance before the delivery or against the copy of B/L. Other payment term can be discussed.